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  • Photographer: Roger Borgelid

Integrity policy

Responsibility for personal data

Turistrådet Västsverige AB (The Tourist Board) is responsible for the processing of personal data on this website. The Tourist Board has appointed a personal data representative, in order to ensure that the personal data is managed correctly. For information on how you can contact us, see under “Contact us” at the bottom of this page.

Principle of Public Access

The Tourist Board is a public organization, which means that messages are sent to us are public documents.

Processing of personal data

Our aim is that you will feel secure when you submit your personal data to us. We take all reasonable measures to protect your personal data. All processing of personal data is in accordance with the General Data Protection Regulation 2016/679 (GDPR).

When and how are personal data processed?

Personal data (name, phone number and email) are saved in our CRM system so we can carry out our assignment. This applies to contacts for different types of partners, e.g. tourism companies, tourism organizations, local governments, politicians, etc. The data is deleted when obsolete.

Personal data (name, phone number and email) that is submitted when applying for courses or seminars is only saved as long as required for administration, for instance mailing out course materials and evaluations. In cases where we charge for courses or seminars, invoicing details are saved as per current accounting legislation.

Personal data (name, address, phone number and email) that is submitted when ordering our publications is only saved as long as required to carry out the mail-out or order. In cases where we charge for the material, invoicing details are saved as per current accounting legislation.

Personal data (name and email) that is submitted for competitions is only saved as long as required to appoint a winner.

Personal data (name and email) that is submitted in conjunction with subscriptions to our newsletter is only saved as long as you are a subscriber. When you unsubscribe we delete your personal data.

When you apply for or express interest in a job with us, take part in questionnaires or want to be contacted by us, we use your personal data for the purposes for which you have submitted it.

In other situations, the data you have chosen to submit will be registered. The Tourism Board has a policy not to collect and register sensitive personal data. However if you want to submit information on allergies or special meal requirements, we assume that you want this information to be registered with us.

Your personal data will not be stored longer than necessary in order to fulfil the purposes of the processing as they are described in this policy. Your personal data will be screened or anonymized when it is no longer relevant for the purposes for which it was gathered.

Because the Archives Act and the Public Access to Information and Secrecy Act take precedence over the GDPR, personal data that is considered a public document may be given to a third party.

Images and film

Necessary consent has been gathered for all images and film used by the Tourist Board.

Visitor identification – cookies and logs

Our website uses cookies. Cookies are small text files that are stored on the visitor’s computer and that save personal data and make it possible to follow what the visitor does on the website. There are two types of cookies. Session cookies are used while the visitor is active on the website. These are only saved temporarily in the computer’s temporary memory and are removed automatically when the visitor closes the web browser. Persistent cookies are used to tell the visitor what has happened on the website since the previous visit, and to recognize repeat visitors and remember the data they previously left.

Most web browsers are preset to accept cookies. If you don’t want cookies to be stored in your computer, you can set your web browser to notify you when it receives a cookie.
Then you can decide yourself whether to accept it or not.

We compile statistics of number of visitors, views of individual pages, the web addresses visitors come from and the search engine and search terms used to get to our website. Consequently we collect information on domain names, web browsers and operative systems, the time you reached our website and from where you linked to our site.

Links

The Tourist Board’s website vastsverige.com contains links to other websites. This policy does not apply to these websites. You should consult the integrity policies of these websites before providing your personal data.

Consent

By using our website you consent to our integrity policy.

Right to request information

You have the right to receive information on any of your personal data that is being processed. You can do this for free, once per calendar year, by way of a written, signed application from you. Your application must be sent to the Tourist Board; see contact details below.

If you feel that your personal data is incorrect, please contact the Tourist Board so it can be corrected.

Contact us

If you have questions about our integrity policy or our processing of personal data, you are welcome to contact us on info@vastsverige.com.

To request your personal data, use the following address:

Turistrådet Västsverige AB
Box 53199
400 15 Göteborg
Sweden

Our data protection representative is Anna Frisell. Her email is anna.frisell@vastsverige.com.

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